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Summit PD makes every effort to arrive at your request for service as soon as possible and has an excellent time response in most incidents.
As our officers are assigned a geographic area of the town to patrol, an officer is usually in the area of any dispatched call and can be on the scene almost immediately. We thank you for your patience and understanding if you happen to call during one of those situations where the responding officer is delayed in responding to your call.
Why don't I see more officers patrolling my neighborhood? At any given moment in the day or night, there are more officers in your community that you can plainly see. Police officers in uniform driving our distinctive black and white patrol cars are only some of the officers working at any given time.
Summit PD also has officers working in plain clothes and un-marked cars, bicycle officers, and administrative staff that supplement the road patrol officers when needed. In addition, uniformed patrol officers are often in your neighborhood at times when you would not necessarily see them, such as peak times of criminal activity which may be when you are at work or asleep.
If any area or neighborhood begins to experience an increase of crime or becomes the victim of a specific crime trend, specialized units and resources will be deployed to deal with the problem until order is restored. Why do the operators ask so many questions when I call?
Call takers are trained to get as much information as possible to best determine the nature of the problem and it is seriousness. For the safety of the community and the responding police officers, it is critical that the call taker gets as much information as possible from the caller. On emergency calls, the officer is usually already in route to the scene while the call taker is still gathering additional information from the caller.
That additional information is being radioed to the responding officers while they are driving to the scene. We thank you for your cooperation in answering the questions necessary for the responding officers to best assist you with your situation. Can I call the police department to report a problem and still remain anonymous?
Yes you can. There is no requirement to give your name or address when making a call to the police department. However, it is extremely helpful if the responding officer has someone to contact either in person or by telephone to get more specific information to effectively address the problem. Is there a waiting period before I can report somebody as missing? This is a common misconception. The answer is NO!
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Call if you or someone else is in immediate danger, or if the crime is in progress.
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