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Our environment is fast-paced and ever-changing. Jetstar is passionate about diversity, collaboration and inclusion. We aim to create an environment in which our team members feel valued and respected. We aim to set graduates up for long-term success even after they complete our rotational program. What's the best part of working in logistics and transport for Jetstar?
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What's something most people don't know about working at Jetstar? No apologies by the jetstar staff, not worth it for the cheaper flights. No way. From the call centre to ground staff and cabin crews, there is a unilaterally officious approach to nuisances, otherwise known as customers. Listening skills are decidedly absent and in general, the care factor hovers around zero.
Legroom is an interesting euphemism for the wee gap between rows and I'm far from tall. Any opportunity to charge you additional is immediately seized upon. Refund is a word so unfamiliar to them it might as well be an ancient lost language. Email links don't work and the flight status web page too often sits and spins it's hamster wheel relentlessly without producing results.
Definitely and sincerely, not a fan. I'm so sick of this airline, constantly cancelling flights with no viable alternative arrangements possible. Cabin staff are rude, zero attention paid to enforcing covid rules. My personal favourite was their handling of the hysterical woman sitting beside me in an exit row. Some very minor turbulence 2 minutes into take off Apparently this was my problem to handle.
Shame on you, Jetstar. Awful experience every time I fly with them.
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